Terms of service
London Cabaret Collective – Terms & Conditions
1. Bookings & Payment
All reservations must be paid in full at the time of booking unless otherwise agreed. Upon receipt of payment, your booking will be confirmed.
All reservations must be paid in full at the time of booking unless otherwise agreed. Upon receipt of payment, your booking will be confirmed.
2. Tickets & Transfers
All tickets are non-refundable and non-transferable. In the unlikely event that London Cabaret Collective reschedules or cancels a performance, guests will be offered an alternative date or a full refund.
All tickets are non-refundable and non-transferable. In the unlikely event that London Cabaret Collective reschedules or cancels a performance, guests will be offered an alternative date or a full refund.
3. Arrival & Timings
Guests are encouraged to arrive 15–30 minutes prior to the scheduled start time to fully enjoy the pre-show atmosphere. Late arrivals may be required to wait for a suitable break in the performance before being seated.
Guests are encouraged to arrive 15–30 minutes prior to the scheduled start time to fully enjoy the pre-show atmosphere. Late arrivals may be required to wait for a suitable break in the performance before being seated.
4. Seating & Packages
Seating is allocated according to the package selected. While we aim to accommodate preferences where possible, specific tables or locations cannot be guaranteed.
Seating is allocated according to the package selected. While we aim to accommodate preferences where possible, specific tables or locations cannot be guaranteed.
5. Dress Code
Smart casual to elegant attire is encouraged. This is an occasion to dress up and indulge in the experience. Sportswear and caps are not permitted.
Smart casual to elegant attire is encouraged. This is an occasion to dress up and indulge in the experience. Sportswear and caps are not permitted.
6. Age Requirement
London Cabaret Collective is an adult-oriented experience. All guests must be aged 18 or over. Valid photographic ID may be requested on arrival.
London Cabaret Collective is an adult-oriented experience. All guests must be aged 18 or over. Valid photographic ID may be requested on arrival.
7. Dining & Drinks
Dining is included within selected packages. Additional drinks and enhancements are available to order on the night. A 12.5% discretionary service charge may be offered and is entirely at your discretion — a gesture of appreciation, never an obligation.
Dining is included within selected packages. Additional drinks and enhancements are available to order on the night. A 12.5% discretionary service charge may be offered and is entirely at your discretion — a gesture of appreciation, never an obligation.
8. Dietary Requirements
Please notify us of any dietary requirements or allergies at least 72 hours prior to your booking. Whilst every effort is made to accommodate, we cannot guarantee an allergen-free environment.
Please notify us of any dietary requirements or allergies at least 72 hours prior to your booking. Whilst every effort is made to accommodate, we cannot guarantee an allergen-free environment.
9. Guest Experience & Conduct
We are committed to delivering an exceptional experience for all guests. London Cabaret Collective reserves the right to refuse entry or remove any individual whose behaviour is deemed disruptive or inappropriate. In such cases, refunds will not be issued.
We are committed to delivering an exceptional experience for all guests. London Cabaret Collective reserves the right to refuse entry or remove any individual whose behaviour is deemed disruptive or inappropriate. In such cases, refunds will not be issued.
10. Photography & Atmosphere
Photography and filming may occur throughout the evening for promotional purposes. By attending, you consent to being included in such content. Should you prefer not to appear, please inform a member of the team upon arrival.
Photography and filming may occur throughout the evening for promotional purposes. By attending, you consent to being included in such content. Should you prefer not to appear, please inform a member of the team upon arrival.
11. Artistic & Operational Changes
To maintain the fluidity and creativity of the experience, London Cabaret Collective reserves the right to make adjustments to performances, menus, or running order where necessary.
To maintain the fluidity and creativity of the experience, London Cabaret Collective reserves the right to make adjustments to performances, menus, or running order where necessary.
12. Cancellations by London Cabaret Collective
In the rare event of cancellation, guests will be offered the choice of an alternative date or a full refund.
In the rare event of cancellation, guests will be offered the choice of an alternative date or a full refund.
13. Liability
London Cabaret Collective accepts no responsibility for loss, damage, or injury, except where caused by proven negligence.
London Cabaret Collective accepts no responsibility for loss, damage, or injury, except where caused by proven negligence.